Urgent Alert from Wellbeing Medical. We have recently discovered that online scammers are selling counterfeit products that falsely appear to be from us. These illegitimate items can jeopardize your health and may not meet the quality or performance standards you expect. To safeguard yourself, make sure to purchase products directly from us. Your health and safety are our utmost priority. We are dedicated to providing you with reliable, high-quality products that meet the highest clinical accuracy standards. Dismiss

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Urgent Alert from Wellbeing Medical. We have recently discovered that online scammers are selling counterfeit products that falsely appear to be from us. These illegitimate items can jeopardize your health and may not meet the quality or performance standards you expect. To safeguard yourself, make sure to purchase products directly from us. Your health and safety are our utmost priority. We are dedicated to providing you with reliable, high-quality products that meet the highest clinical accuracy standards. Dismiss

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Contact Information

Our location

Head Office: 405 Swiss Gold Plaza, Ogui Road Enugu State.

Phone Number

+234 803 840 7021
+234 816 532 4032

Email Address

info@wellbeingmedical.org
contact@wellbeingmedical.org

Contact us for any questions

    Frequently Ask Questions

    Should you not find what you are looking for here, please contact our customer service team for more information.

    Are your products authentic?

    Absolutely! All our products are sourced from licensed manufacturers and verified suppliers. We guarantee the authenticity and quality of every item on our platform.

    How do I know which product is right for me?

    Our platform features detailed descriptions and usage guidelines for each product. Additionally, you can consult our team of medical experts through live chat or email for personalized recommendations.

    Is my payment information secure?

    Yes, your payment information is fully protected. We use advanced encryption and secure payment gateways to ensure your data is safe during transactions.

    What payment methods do you accept?

    We accept various payment methods, including credit/debit cards, mobile money, online banking, and cash on delivery to make shopping convenient for you.

    How long does delivery take?

    Delivery times depend on your location. Most orders are processed and dispatched within 24 hours, and delivery typically takes 1-5 business days. Some order may take up to 14 to 21 days depending on the volume of orders and shipping location.

    Can I return or exchange an item?

    Yes, we have a hassle-free return and exchange policy. If you’re unsatisfied with your purchase, simply contact our customer support within the return window, and we’ll guide you through the process.

    Do you offer discounts or promotions?

    Definitely! We frequently run special offers, discounts, and loyalty rewards. Keep an eye on our website or subscribe to our newsletter for updates.

    How can I contact customer support?

    Our customer support team is available 24/7 through live chat, email, or phone. We’re always here to assist you with your queries and concerns.

    Are your products safe for children?

    We provide clear labeling on products intended for specific age groups. Always read the descriptions and consult with a healthcare professional for items meant for children.

    Can I track my order?

    Yes, once your order is dispatched, you’ll receive a tracking number to monitor the delivery status in real-time.

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    Contact us

    Got questions ? call us 24/7/365!

    (+234) 803 840 7021,(+234) 903 469 7944

    Our outlets in Enugu, Lagos & Abuja
    Nationwide product delivery.

    Email: contact@wellbeingmedical.org

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