Contact Information
Our location
Head Office: 405 Swiss Gold Plaza, Ogui Road Enugu State.
Phone Number
+234 803 840 7021 +234 816 532 4032
Email Address
info@wellbeingmedical.org
contact@wellbeingmedical.org

Contact us for any questions
Frequently Ask Questions
Should you not find what you are looking for here, please contact our customer service team for more information.
Absolutely! All our products are sourced from licensed manufacturers and verified suppliers. We guarantee the authenticity and quality of every item on our platform.
Our platform features detailed descriptions and usage guidelines for each product. Additionally, you can consult our team of medical experts through live chat or email for personalized recommendations.
Yes, your payment information is fully protected. We use advanced encryption and secure payment gateways to ensure your data is safe during transactions.
We accept various payment methods, including credit/debit cards, mobile money, online banking, and cash on delivery to make shopping convenient for you.
Delivery times depend on your location. Most orders are processed and dispatched within 24 hours, and delivery typically takes 1-5 business days. Some order may take up to 14 to 21 days depending on the volume of orders and shipping location.
Yes, we have a hassle-free return and exchange policy. If you’re unsatisfied with your purchase, simply contact our customer support within the return window, and we’ll guide you through the process.
Definitely! We frequently run special offers, discounts, and loyalty rewards. Keep an eye on our website or subscribe to our newsletter for updates.
Our customer support team is available 24/7 through live chat, email, or phone. We’re always here to assist you with your queries and concerns.
We provide clear labeling on products intended for specific age groups. Always read the descriptions and consult with a healthcare professional for items meant for children.
Yes, once your order is dispatched, you’ll receive a tracking number to monitor the delivery status in real-time.